Sales Operations Internship
Business
Lyssé has a patented waistband that anchors a fashion collection of leggings, pants, tops, and jackets. From the inside out we use the highest performing fabrics and most innovative designs. We believe this approach ensures a perfect fit that is comfortable, holds you close and accentuates the curves while minimizing distractions.
The company is headquartered in Indianapolis, Indiana and maintains a design and production office in New York City. Wholesale customers include numerous department stores such as Nordstrom, Bloomingdale’s, Lord & Taylor and Dillard’s, specialty retailers such as Stitch Fix, Amazon, as well as over 1,300 specialty boutiques. Additionally, the company has a fast growing Direct to Consumer (DTC) business via a company owned website (www.Lyssé.com). With significant growth potential, Lyssé has made it a priority to heavily invest in each channel and the sales operations specialist touches every department!
Job Summary
This job is a unicorn. Very rare for a fashion forward opportunity to be in the heart of Indianapolis, IN. This job in an exceptional career opportunity to learn from the ground up. Lyssé is looking for a Sales Ops Specialist who will work with our Sales leaders and President to drive efficiency, coordination, administration and partnership with all business lines to grow sales and exceed corporate/divisional goals and objectives.
RESPONSIBILITIES INCLUDE
Administrative:
- Assistance with order entry and customer order confirmations
- Back-end client set up and organizational support
- ERP data facilitation and relevant cross-functional daily/weekly reporting
- Salesforce organization, build-out, and support
- Majors & etailer reporting organization and set up
- Monthly board deck set-up and facilitation
- Facilitation of website and wholesale returns logging
- Clearing system backlogs and helping keep relevant systems clean and updated
- Meeting set up and note-taking / recaps
- Shared file maintenance
Trade Shows & Events
- Trade show coordination and logistics planning
- Collection set-up, organization, and coordination to and from national trade shows
- Sample coordination to shows and external reps
- Liaising with shipping and sales to ensure timely shipments
- Coordination with marketing for collateral development
- Administrative duties in support of event-related needs
- Occasional travel to national shows when appropriate
Customer Service
- Account Management support and customer-service related tasks
- New Business support and sample deployment and logging
- Sample handling and coordination
- Potential client-related outreach tasks as needed
REQUIREMENTS
Education & Experience
- College student working towards a merchandising or business degree
- Customer-service oriented
- Proficient in Microsoft Office required
- Candidate must have an innate sense of urgency towards customer responsiveness.
- Ability to work independently. Sets appropriate priorities to meet agreed deadlines.
- Handles multiple projects simultaneously. Self-motivated.
- Work is accurate, timely and complete.
- Takes independent action to resolve problems/projects.
- Communicates effectively with sales manager, internal and external partners.
- Strong understanding of Microsoft Excel.
- Astute attention to detail.
- Driven by a sense of urgency and able to prioritize work to maximize your impact.
Company Perks / Benefits
- Generous employee discount.
- Fun, energetic team that thrives on collaboration and having fun.
- Practical experience with a wide variety of marketing, sales and operational activities
- Shadowing, mentoring, and training opportunities with seasoned professionals
- Flexible schedule for students
***Provided training, academic credit, and/or credit toward professional licensing